Leading consultancy firm
A leading consulting firm faced the challenge of improving their knowledge management and collaboration. They needed a solution that would not only increase productivity but also ensure the security and trust in AI technology.
- Managing vast amounts of proprietary information across various domains.
- Sharing knowledge within a large and diverse workforce.
- Need to address compliance risks and inefficiencies.
IttesAI tool implemented with an AI-driven solution. This collaboration resulted in a transformation of their knowledge collaboration and a significant productivity gain.
Our customer was able to boost the efficiency of his business processes with our Custom AI Solution.
- Employees became more efficient and productive, with an average time savings of 6 hours per week.
- An activation rate of 70% was achieved within weeks after implementation.
- The implementation led to a 28x return on investment (ROI).
- An increase of 60% in employee trust in AI.
- Significant cost savings were realized.
This case study illustrates how AI can transform knowledge collaboration and offer significant benefits to an organization. It also underscores the importance of expert guidance and education when implementing AI solutions.
Law firm
A law firm was seeking ways to increase efficiency and improve client satisfaction. With a growing number of international clients, there was an urgent need for faster processing and analysis of legal documents in various languages.
The firm implemented a series of AI-driven tools, including:
- AI translations: For fast and accurate translations of legal documents without the need for external translators.
- Document analysis: AI algorithms were used to scan large volumes of legal documents and extract relevant information.
- Legal research: An AI-driven platform helped quickly find case law and relevant statutes.
- The turnaround time for processing international cases was reduced by 50%.
- Client satisfaction increased due to faster response times and more accurate information provision.
- Lawyers were able to focus more on complex cases and strategic advice, leading to a higher case win rate.
The integration of AI tools helped the law firm gain a competitive edge in a crowded market. By automating routine tasks, the lawyers could focus on what truly matters: providing their clients with expert legal advice.
Belgian company in household electronics
A large Belgian company active in the manufacture of household electronics needed 2.5 full-time employees to respond to customer emails daily.
Implementation of a custom AI-bot, trained with the company’s product knowledge, customer engagement style, and specific writing mannerisms.
Integration of the AI-bot with the webshop for quicker and easier referrals to purchasable parts.
Reduced staffing needs: Only one part-time employee is now required for complex queries that the AI-bot cannot handle.
High ROI: Achieved through both the reorientation of 2 employees and increased up-selling via the webshop integration.
Higher customer satisfaction: Customers now receive instant answers to their questions 24/7, rather than only during office hours.
The integration of the AI-bot allowed the company to reduce staffing costs, optimize sales opportunities, and significantly improve customer satisfaction, thereby securing a strong competitive advantage.
